Track time and expenses
When connected, the customer is automatically billed for the time a technician uses. However, one can set up a time sheet for the technician or create a separate technician user account so that every session is tracked from the beginning to the end.
Expert Services feature is included
The Expert Services feature provides an automated, online conversation between a technician and a customer to resolve remote access problems and to diagnose, resolve, and avoid repetitive support requests. In addition, remote access monitoring 6add127376 kellann
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